Smart Care Service

Smart Care Service

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About Us | Smart Care

Smart Care Service and Solution Pvt. Ltd is a leading national company that specializes in repairing and maintaining various brands and products, including mobile devices, electronics, and home appliances. With years of experience, we have gained national recognition as experts in customer support services and repair and maintenance services.


At Smart Care, we are dedicated and trusted sales service partners of choice for leading companies in the home appliances, home entertainment, medical equipment, IT products, and mobile devices industries. Our commitment lies in continuously providing innovative solutions, high flexibility, and quality service to ensure that our customers have access to top-notch life cycle care for their products.


Established in February 2015, Smart Care started as a service support, repair, and maintenance company. Our solutions include customer relationship management (CRM), reverse logistics customer service, technical inspection, defective product filtering, break-fix repair, and intervention monitoring. We operate multiple fully equipped technical repair centers across Nepal.


Smart Care partners and clients are passionate about their end users, and we help them deliver an outstanding after-sales service experience throughout Nepal. With a team of more than 50 dedicated staff members, we understand the critical role we play in enhancing our customers’ brands by ensuring their customers receive seamless after-sales services.


Our Motto


We understand what is important to you and believe in shaping the right solutions based on your needs. We always strive to deliver services in the right way, both for today and for building a better future. Our customers are at the heart of our business.


Our Ethical Approach


We are fully committed to protecting the integrity of our customers’ brands by consistently meeting or exceeding their expectations of service, quality, and performance. Smart Care operates to the same high standard nationwide to safeguard our customers’ brands and reputations.

Today Closed UTC+1

09:00 - 18:00
  • Monday
    09:00 - 18:00
  • Tuesday
    09:00 - 18:00
  • Wednesday
    09:00 - 18:00
  • Thursday
    09:00 - 18:00
  • Friday
    09:00 - 18:00
  • Saturday
    Day Off
  • Sunday
    09:00 - 18:00

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